Social Listening

Gremlin provides keyword and mention tracking by monitoring the web for mentions of your brand name, products, and keywords on sites including news, blogs, and social media.

REQUEST A DEMO


Know what’s being said about your brand

  • Monitor and respond to online mentions and customer feedback
  • Keep an eye on the competition
  • Avoid reputational risks

Easily manage your mentions

  • Set up alerts and receive daily, weekly, or monthly email notifications
  • Manually mark results as positive, neutral or negative sentiment to gauge perception of your brand
  • Filter results and keep only what is relevant

Stay compliant

  • Document consumer comments on third-party websites
  • Export reports to PDF and save for audit purposes
  • Keep a watchful eye out for sites that are spoofing or impersonating your institution