Social Listening

Gremlin provides keyword and mention tracking by monitoring the web for mentions of your brand name, products, and keywords on sites including news, blogs, and social media.


Know what’s being said about your brand

  • Monitor and respond to online mentions and customer feedback
  • Keep an eye on the competition
  • Avoid reputational risks

Easily manage your mentions

  • Set up alerts and receive daily, weekly, or monthly email notifications
  • Manually mark results as positive, neutral or negative sentiment to gauge perception of your brand
  • Filter results and keep only what is relevant

Stay compliant

  • Document consumer comments on third-party websites
  • Export reports to PDF and save for audit purposes
  • Keep a watchful eye out for sites that are spoofing or impersonating your institution