Customer Support

In-House Domestic Support

You will easily become familiar with our dedicated support team, as we’re very accessible and give individualized responses. No robots here! Once initial training and onboarding is complete, customers may request additional webinar training. Gremlin Social’s Customer Success department is typically able to respond to and satisfy customer support requests through resolution in less than 48 hours. Our support team is knowledgeable and passionate with speedy response times and a 100% satisfaction rating.


Help Desk

With our Help Desk, you can access our full knowledge base of how-to articles and frequently asked questions to get quick and easy step-by-step tutorials. You can also Contact us via email and of course on Twitter and Facebook.