Streamline Communication While Reducing Liability

Gremlin Social has partnered with VidVerify - the industry's leading video communication platform for mortgage lenders.

REQUEST A DEMO

A Pro-Active Approach to Compliance for Lenders

Mortgage rules and regulations increasing hold lenders accountable. Although you can’t eliminate the liability, you can reduce your exposure to borrower misinterpretation, deliver clear, consistent messaging throughout your company and be prepared with specifics for your auditors.


How it Works: Protect your organization and streamline the loan process with VidVerify's automated, brandable video library
VidVerify



BE COMPLIANT

Get in front of potential regulatory issues and lower the chance of misunderstanding and miscommunication by educating borrowers throughout the mortgage process with clear, easy to understand videos.


BE CONSISTENT

VidVerify uses comprehensive, consistent and compliant messaging, ensuring that all borrowers are presented with the same information.

INCREASE PRODUCTIVITY

Streamline borrower communications through automated processes, Increase sales productivity and free up your loan officers to do what they do best – originate loans.


STAY AUDIT READY

VidVerify's reporting feature provides a valuable safety net in the form of an audit trail for lenders to show regulators in the event of an investigation or dispute.
VidVerify Sample Video

SAMPLE VIDEO

AUTOMATED VIDEO COMMUNICATION

Enhance your marketing, education and training efforts

VidVerify’s brandable, pre-recorded video library is instantly delivered so customers receive comprehensive, consistent, compliant explanations of the loan process. Lenders can also record their own message for a personal touch and share mortgage documents. Know that headquarters, branches and all affiliated employees are presenting consistent information to every borrower every time.

VidVerify

CUSTOMER MANAGEMENT

Build trust & improve customer relationships and retention rates

Loan officers and their teams can have accurate and comprehensive views of a customer including full contact details, customer history with the bank or a specific property, and interactions between borrowers and loan officers. It is easy to add new members, edit existing ones, import user lists, and integrate with existing systems.

VidVerify

MOBILE ACCESS

Stay Connected On Mobile

Even when outside the office or travelling, you and your borrowers can stay connected to the full capabilities of VidVerify Mortgage via your mobile device. Maintain anytime, anywhere connectivity to stay in touch with your borrowers. Continue to share content and milestone updates, preserve an ongoing customer interaction while speeding up the mortgage closing process.

WHAT BORROWERS ARE SAYING:

"This is a WONDERFUL way to explain the loan process to us lay people! Not that I wouldn't want to talk to Henry on the phone for hours and hours, but your videos really made everything very clear! Thanks so much!"